Product Support

 If you are US based, please visit the ScanSnap US website for relevant information and support: www.pfu-us.ricoh.com/scanners/scansnap

If you contact SupportDesk via Email, LiveChat or Telephone, we will need to collect some of your personal data, which, depending on the contact channel you choose, may include your Name, Email Address, Telephone Number, Location of product and Country, so that we can answer your enquiry and assist you through to resolution.