Product Support
Welcome to ScanSnap Customer Support.
How may we help you?
Our support line will be closed on the following dates:
From 13:00 CET on 24th December until 9:00 CET on 27th December
From 13:00 CET on 31st December until 9:00 CET on 2nd January
If you contact SupportDesk via Email, LiveChat or Telephone, we will need to collect some of your personal data, which, depending on the contact channel you choose, may include your Name, Email Address, Telephone Number, Location of product and Country, so that we can answer your enquiry and assist you through to resolution.