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 If you are US based, please visit the ScanSnap US website for relevant information and support: https://www.pfu-us.ricoh.com/scanners/scansnap

By submitting this form, you will receive a response with the ticket number by email. We aim to respond to your enquiry within 3 hours (during business hours). If you contact us via Email, we will need to collect some of your personal data including your Name, Email Address, Telephone Number, Location of product and Country, so that we can answer your enquiry and assist you through to resolution.